Terms & Conditions
By submitting an order to Paper & Bows Gift Wrapping, you agree to the following Terms & Conditions.
Order Information
Please review your order information carefully before submitting it. Paper & Bows will rely on the recipient names, gift descriptions, wrapping selections, tag styles, tag messages, and other instructions you provide. Paper & Bows is not responsible for errors resulting from incorrect or incomplete information submitted by the customer.
Changes may be requested before wrapping begins. Once a gift has been wrapped, changes to customer-provided instructions may result in an additional wrapping charge.
Orders & Pricing
Prices are based on the gifts and services included in your final order, including gift size, wrapping style, tags, and other selected options.
Prices shown on the order form are estimates. Oversized, unusually shaped, or otherwise non-standard items may require custom pricing. Changes made during intake or after submission may also change the final total.
If the final price differs from your estimate, Paper & Bows will confirm the change with you before completing the affected service.
Wrapping Selections
Paper & Bows will make every reasonable effort to follow your selected collection, wrapping style, tag preferences, and other instructions.
Some wrapping styles may not be suitable for every gift because of its size, shape, packaging, or other characteristics. Wrapping papers, ribbons, embellishments, and other materials may also vary or become unavailable.
When necessary, Paper & Bows may make reasonable substitutions while keeping the finished presentation as close as possible to your selected style and collection.
Gift Sizes & Non-Standard Items
Standard pricing applies to gifts that fall within the size guidelines shown on the order form.
Oversized or unusually shaped items are priced individually. Paper & Bows may decline an item that cannot reasonably or safely be wrapped.
For very large items, such as bicycles, we may be able to provide decorative finishing, such as a large bow, instead of full wrapping.
Boxes & Wrapping Materials
Paper & Bows provides wrapping paper, ribbon, bows, tags, and finishing materials included with the services you select.
We wrap items as they are provided and do not provide gift boxes unless specifically arranged in advance.
Customers are welcome to provide their own wrapping paper, ribbon, or other materials. Customer-provided materials must be suitable and sufficient for the items being wrapped.
Standard service pricing applies when customers provide their own materials. Discounts or credits are not provided for customer-supplied wrapping materials.
Packaged Gifts
Paper & Bows does not inspect, test, assemble, or verify the contents or condition of packaged gifts unless specifically arranged in advance.
Customers are responsible for ensuring that gifts are complete, functional, and ready to be wrapped when provided to Paper & Bows.
Food, Perishable & Special-Care Items
Please let Paper & Bows know in advance if a gift contains food, perishable items, plants, liquids, or anything requiring special storage or handling.
Paper & Bows may decline items that cannot be safely stored or wrapped.
Scheduling & Completion Dates
You may request a completion date when placing your order. Requested dates are not guaranteed until your order has been reviewed and confirmed by Paper & Bows.
Turnaround time depends on order size, wrapping selections, seasonal demand, and current availability.
Pickup & Delivery
Pickup and delivery services are available in Plymouth and surrounding areas based on availability and are not confirmed until you receive confirmation from Paper & Bows.
When available, pickup and delivery within one mile of downtown Plymouth are complimentary. Fees may apply outside the complimentary service area based on distance and will be confirmed before service is provided.
Requested pickup, delivery, and completion dates are not guaranteed until confirmed by Paper & Bows.
Customers are responsible for providing accurate pickup and delivery addresses and ensuring that the pickup or delivery location is accessible at the scheduled time.
If a scheduled pickup or delivery cannot be completed because no one is available, the address is incorrect, or the location cannot be safely accessed, an additional pickup or delivery fee may apply to reschedule the service.
Payment
A final invoice will be provided after your gifts and order details have been confirmed.
Payment is due in full before completed gifts are picked up or delivered.
Your final invoice will reflect your selected services and any adjustments or custom pricing approved after your order was submitted.
Cancellations & Changes
Please contact Paper & Bows as soon as possible if you need to change or cancel an order.
Changes requested after wrapping has begun may result in additional charges. If an order is canceled after work has begun, you will be responsible for the cost of services already completed and materials already used.
Care of Your Gifts
Paper & Bows will document gifts when they are received and take great care with every item entrusted to us. We accept responsibility for gifts while they are in our possession and maintain business insurance for that purpose.
Please tell us before leaving an item with Paper & Bows if it is particularly fragile, delicate, irreplaceable, of unusually high value, or requires special handling.
Paper & Bows is not responsible for pre-existing damage, manufacturing defects, or damage resulting from packaging or conditions that existed before the item was received.
Unclaimed Gifts
Completed orders must be collected or accepted for delivery within 7 calendar days of the confirmed pickup or delivery date.
Paper & Bows will make reasonable attempts to contact customers regarding unclaimed gifts using the contact information provided with their order.
Due to limited storage capacity, Paper & Bows cannot hold completed orders beyond this period. Gifts remaining unclaimed after 7 calendar days may be considered abandoned and donated to a local charitable organization, subject to applicable law.
Rewrap Guarantee
We want you to be happy with the presentation of your gifts. If our wrapping does not reflect the wrapping instructions confirmed for your order, please let us know and Paper & Bows will rewrap the affected gift at no additional charge.
The rewrap guarantee does not apply to changes in preference after wrapping has been completed, including requests for a different collection, wrapping style, tag style, or other customer-selected option.
Photos
Paper & Bows may photograph completed wrapping for our portfolio, website, social media, or other marketing materials. We will not intentionally display identifying gift information, personal messages, addresses, or other private customer information.
If you prefer that your wrapped gifts not be photographed or shared, just let us know.
Agreement
By submitting your order, you confirm that the information you have provided is accurate, that you have reviewed your selections, and that you have read and agree to these Terms & Conditions.
Questions about these terms or your order may be directed to:
Paper & Bows Gift Wrapping
meaghan@paperandbowsmi.com
734-620-8242
Last updated October 2026