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Paper & Bows Gift Wrapping

Effective Date: October 15, 2026

At Paper & Bows Gift Wrapping, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or use our services.

1. Information We Collect

When you visit our website, submit an order, or contact us, we may collect:

• Contact Information: Your name, email address, phone number, and pickup or delivery address.

• Order Information: Gift quantities, wrapping preferences, recipient names, special instructions, requested dates, and other details necessary to complete your order.

• Payment Information: Information related to invoices, payments, and transactions. Payments processed through third-party payment providers are subject to their respective privacy policies.

• Communications: Messages, inquiries, feedback, and correspondence you share with us.

• Website Usage Information: Technical information such as IP addresses, browser types, device information, and website activity collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Process, manage, and fulfill gift wrapping orders.

• Coordinate gift drop-offs, pickups, and deliveries.

• Communicate about orders, scheduling, invoices, and payments.

• Respond to questions and customer service requests.

• Maintain accurate business and transaction records.

• Improve our website, services, and customer experience.

• Send promotional emails, special offers, and business updates when you have opted in to receive them.

• Comply with applicable legal obligations.

We do not sell your personal information.

3. Gift Information and Photographs

To ensure accuracy and quality, Paper & Bows may photograph gifts during intake and after wrapping.

These photographs are primarily used for order documentation, inventory verification, and quality control.

We will not publicly share photographs that identify customers, gift recipients, or personal information without permission.

We may use photographs of completed wrapping for promotional purposes when they do not reveal identifying information, private messages, or confidential gift contents.

4. Sharing Your Information

We do not sell or rent customer information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including:

• Website hosting and order management providers, including Wix.

• Payment processing and invoicing services.

• Email and customer communication services.

• Delivery or transportation providers, when applicable.

These providers may access information only as necessary to perform their services, subject to their own privacy and security obligations.

We may also disclose information when required by law or to protect our legal rights.

5. Cookies and Website Analytics

Our website is hosted through Wix and may use cookies and similar technologies to support website functionality, security, performance, and analytics.

Some cookies are necessary for the website to operate properly. Others may help us understand how visitors use our website.

You can manage cookies through your browser settings and, where available, our website's cookie preferences.

6. SMS and Email Marketing

With your consent, Paper & Bows Gift Wrapping may send promotional emails and text messages featuring special offers, seasonal promotions, and business updates.

You may opt in to email marketing, SMS marketing, or both. Marketing consent is optional and is not required to purchase our services.

You may unsubscribe from promotional emails using the unsubscribe link provided in each message. To stop promotional text messages, reply STOP. For assistance with text messages, reply HELP or contact us directly.

Text message frequency may vary. Message and data rates may apply.

We do not sell or share your contact information or SMS marketing consent with third parties for their own marketing purposes.

Opting out of marketing communications will not prevent you from receiving necessary order-related communications.

7. Information Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or loss.

Our website and customer order information are managed using Wix and its associated security features.

Although we work to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as reasonably necessary to fulfill orders, maintain business records, resolve disputes, comply with legal requirements, and support legitimate business operations.

Order photographs and related documentation may be retained for recordkeeping and customer service purposes.

When information is no longer needed, we take reasonable steps to delete it or securely dispose of it.

9. Your Privacy Choices

You may contact us to:

• Request access to the personal information we maintain about you.

• Request corrections to inaccurate information.

• Request deletion of personal information, subject to applicable legal and recordkeeping requirements.

• Withdraw consent to receive marketing communications.

We will respond to privacy requests in accordance with applicable law.

10. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information directly from children under the age of 13.

If we learn that we have collected such information without appropriate parental consent, we will take reasonable steps to delete it.

11. Third-Party Websites

Our website may contain links to third-party websites or services, including social media platforms and payment providers.

We are not responsible for the privacy practices or content of those third-party websites. We encourage visitors to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Paper & Bows Gift Wrapping
Plymouth, Michigan
Website: www.paperandbowsmi.com
Email: meaghan@paperandbowsmi.com